Appointment Information

 TotalCardiology is committed to protecting your health and follows guidance from Alberta Health Services to ensure client and staff safety. Please read the instructions below prior to your appointment.

Face Mask + Capacity Limits

You will be required to wear a mask while in our clinic. A mask will be provided to you upon arrival to the clinic. If you are wearing your own mask, you will be asked to remove it and use the mask provided.

To ensure physical distancing measures can be maintained, you may only bring one essential visitor, if required, to support your care (e.g., translator, mobility issues).


Screening

At time of booking and upon arrival, you will be asked a series of COVID-19 screening questions about respiratory and flu-like symptoms, travel, and exposure to COVID-19.

If you are feeling unwell, have recently travelled, are awaiting COVID test results or are a close contact of a confirmed case, please call to reschedule your appointment.


Preparing for Your Appointment

Please bring your Alberta Health Card and photo ID with you.

Bring an updated list of your medications, including name of medication, dose (how often you take it) and the amount you take.

Please read 'Preparing for Your Exercise Stress Test' (PDF) below before your appointment.

Please come dressed ready for your appointment. Wear loose-fitting clothing, comfortable closed-toe running shoes and socks (test cannot be done in flip flops, sandals, heels or dress shoes).

Locker rooms will be open with limited capacity to allow for physical distancing and enhanced cleaning practices.

For more information about our program and frequently asked questions, click here.


Parking + Facility Entrance

 

When you enter the parking lot, park on the south side of the parking lot (side closest to the condo buildings) as you will enter through the main south entrance. 

Once inside the building, proceed to the customer service desk to check in with a  representative.

You will be asked to show identification and sign-in before being admitted through the gate. If you are bringing a support person with you, they will also be required to show identification and sign-in.

South Facility Entrance

After the gate, you will walk down the stairs (or take the elevator at the top of the stairs) to the lower activity level. There will be wayfinding signage to direct you to our clinic, which is across from gym 3. Click here to see a full facility map.

Note: Due to the changing nature of COVID-19 and re-opening of services, how you enter our clinic and the facility is subject to change.


Program Highlights

 For the safety of both participants and staff, and in following Alberta Health Services guidelines, our services continue to operate in a modified manner.

Our clinic is operating with reduced appointments to ensure physical distancing measures are in place. Individuals will have the option to participate in home-based exercise programming or small, group-based exercise for newly referred individuals (by appointment only). Virtual group education classes to provide participants with the information they need to manage their heart health are also available.

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Doctor's Appointments

In-person and phone appointments available.

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Ongoing Support

Access to registered nurses and exercise physiologists during the program

Online Resources

To support heart health and exercise goals.

Electronic Communications

Secure email and virtual program options.

For updates and information on COVID-19, please visit the Alberta Health Services (AHS) website at https://www.ahs.ca/covid19.

If you or anyone in your household have symptoms such as fever, cough and/or difficulty breathing and have traveled outside Canada or have been exposed to someone who has COVID-19, stay home and call Health Link at 811. 

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Current Safety Measures in Place to Prevent Spread
We have implemented enhanced infection prevention and control protocols throughout our clinic as directed by Alberta Health Services and the College of Physicians and Surgeons of Alberta. These protocols are in accordance with the most recent public health guidelines and are updated regularly based on public health recommendations and guidance. These include but not limited to:

  • Daily screening of staff and clients to ensure those feeling unwell stay home.
  • Access to hand sanitizer and masks for all patients and staff.
  • Waiting room and clinical areas organized to ensure physical distancing can be maintained while in the clinic.
  • Remote working and tele-consultation as virtual care where appropriate in our clinical practice.
  • Enhanced environmental and surface cleaning and disinfection practices.